FAQ

  • What types of clients do you work with?

    We primarily serve corporate clients and small businesses that need video editing and motion graphics done quickly and efficiently—and anyone else willing to throw money at us. If the budget allows, we can even sprinkle in some extra cinematic magic (otherwise known as “fancy stuff that takes longer but looks cool”).

  • What services do you offer?

    We provide video editing and motion graphics. We’ve also been known to dabble in producing, scriptwriting, voice acting, audio mixing, and convincing computers to cooperate through sheer force of will. If it involves making a video better, there’s a good chance we can handle it.

  • How do I send you my footage?

    We like to keep things simple. You can send your footage in one of the following ways:

    • Mail us a hard drive

    • Use our Google Drive upload link

    • Share a link from your cloud storage

  • How fast will my project be finished?

    As fast as humanly (and sometimes superhumanly) possible:

    •Small projects: 24–48 hours

    • Medium projects: About a week

    • Larger projects: Up to two weeks

    Need it sooner? Let’s talk. We can work miracles, but we might need coffee. Lots of coffee.

  • How do I pay?

    • Enterprise clients: Direct deposit (fancy and official)

    • Other clients: PayPal (quick and easy)

    Invoices are sent via email after your project is finished. We promise not to include an emotional plea for prompt payment, but, you know, we’d appreciate it.

  • Who owns the final video?

    You do! The final exported video is yours to use as you please. If you’d like the raw project files, they’re available for a negotiated fee—consider it the cost of cutting us out of future revisions (we won’t take it personally… probably). If your video includes stock footage or music, we’ll make sure licensing is squared away so you don’t end up in copyright purgatory.

  • How do I request edits and revisions?

    We’re flexible—send requests through Frame.io, email, Slack, text, or even carrier pigeon (just kidding, please don’t do that).

  • How do you charge for your services?

    We bill hourly, and we don’t charge you until the project is complete. That means no mysterious upfront fees, just transparent pricing for the work done.

  • Can you handle custom or unusual video requests?

    Absolutely! We love a challenge. Whether it’s animation, special effects, or making your CEO look like a superhero, we’re happy to take it on.

  • How long do you keep my project files?

    We store project files for one year at no extra charge. If you want them kept beyond that, we offer long-term storage for a small fee (because hard drives aren’t free, unfortunately).